The Error retrieving information from server RPC:S-7:AEC-0 or RPC:S-5:AEC-0 are Google Play Store errors affecting older Android OSs like 4.2 Jellybean or 4.4 KitKat and 5.0 Lollipop. Due to this error, users can't update, download or install any app or game from Google Play. Usually, the error will pop up in the middle or end of your app download session. Some popular apps affected by this error include Clash of Clans, Gmail, Viber, WhatsApp, Facebook etc. Even clearing out the data and cache of the Google Play Store doesn't seem to solve it. The most effective fix for these RPC errors is to simply remove and add back your Google (Gmail) account to the settings of your Android smartphone or tablet. The steps for this solution is very simple and even Android newbies can follow it. Here are the steps to fix RPC:S-5:AEC-0, RPC:S-7:AEC-0 and RPC:S-3:AEC-0 errors in Google Play Store:
How to fix Google Play Store error RPC:S-5:AEC-0 & RPC:S-7:AEC-0
 |
| Google Play Store error message |
The below steps will show you how to remove and add your Gmail account in Android settings. If you know how to do it, then there's no need to read these steps. Simply go to accounts settings delete your Gmail account linked with Play Store and then again add it back. That will solve the RPC error while downloading or updating apps in Google Play.
- Go to Settings >> Accounts >> Tap on "Google" >> Remove your main Gmail ( Google) account linked with the Play Store (Press menu select "Remove account")
- Go back to Settings (optional step)>> Select "Apps" then select "All" tab
- Scroll down and select Google Play Store >> Clear data and cache for Google Play Store.
- Again from "All" choose Google Service Framework and Clear Data and Cache.
- Again from "All" choose Download Manager and Clear Data and Cache
- Go back to system Settings >> Accounts >> Tap "Add account"
- Add back your Gmail account. Complete the Google account setups.
- Open Google Play Store and install or update the app/game that was initially giving you RPC error.
How to fix RPC-S-5:AEC errors in older Android systems
If you are running older version of Android prior to JellyBean, then you may have to delete the Google account manually to avoid factory resetting. To manually delete Gmail account without factory resetting, your device needs to be rooted first. Once its rooted, download a file explorer like- Open Root Explorer app
- Navigate to data/ system folder >> Delete this file- “accounts.db”. (Note: the System folder is located inside your internal storage and not the external SD Card)
- If you can't find that file, Go to /data/system/sync and then delete "accounts.xml".
- Now your account is deleted
- Go to Settings >> Accounts >> Add account >> Select "Google" and add your Gmail account back.
- Open Google Play Store and download the app which was Giving you the RPC error.
Hope these simple steps fixed RPC:S-3:AEC-0, RPC:S-5:AEC-0, RPC:S-7:AEC-0 and similar errors while downloading or updating apps via Google Play Store on your Android smartphone. The method 1 above has been very effective in solving other Android error codes so it's a good idea to save those steps or to bookmark this webpage for later when another Google Play error strikes. If you have any other fix for this error please mention them in the comments. [Similar fix: How to fix Play Store Error 963].
I fix errors or at least try to...
Blogger Comment
Facebook Comment